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MuthoCommerce

Plans built for serious commerce

Start with the business you run today.
Grow without switching platforms.

Every plan includes the tools you need to run your store. Choose a plan based on order volume, team size, and the customer growth tasks you want to automate.

Choose the right plan

Four plans. One strong commerce foundation.

Core gets you started. Growth helps increase sales. Connect adds channels and automation. Enterprise adds control and support.

Save 2 months on Core, Growth, and Connect Monthly billing selected

Launch and operate

Core

Customer-Facing Description

৳1,490 /month

Billed after the trial. Cancel any time.

Start Core trial 14-day product trial
billable orders / month
500
staff accounts
2

Run the essentials from one workspace:

  • Main theme editor
  • Unlimited products
  • 500 billable orders / month
  • 2 staff accounts
  • 10 GB media storage
  • 5,000 transactional emails / month
  • Customer reviews
  • Custom domain
  • Blog and SEO content
  • Discounts
  • Analytics
  • Email campaigns
  • Email notifications
  • Wishlist

Then ৳3 per additional billable order.

Connect and automate

Early access

Connect

Built for multichannel teams that need APIs, team controls, chat, and AI support.

৳6,990 /month

Billed monthly after activation.

Request Connect No free trial
billable orders / month
7,500
staff accounts
15

Everything in Growth, plus:

  • Main theme editor
  • Unlimited products
  • 7,500 billable orders / month
  • 15 staff accounts
  • 200 GB media storage
  • 100,000 transactional emails / month
  • Upsell offers
  • Exit-intent offers
  • Customer reviews
  • Photo and video reviews
  • Custom domain
  • Social feed
  • Blog and SEO content
  • Discounts
  • Analytics
  • Advanced analytics
  • Loyalty rewards
  • Customer segments
  • Email campaigns
  • Segmented campaigns
  • Prebuilt automations
  • Custom workflows
  • Developer platform and API
  • Custom roles
  • API and agent audit logs
  • Email notifications
  • Wishlist

Then ৳0.75 per additional billable order.

Prices do not include VAT where it applies. Payment gateways, couriers, SMS providers, and other third parties charge their own fees.

Included in every plan

The complete commerce foundation comes standard.

Choose a plan based on capacity, growth, connections, and support. You do not need to upgrade to get the essentials.

Hosted storefront

Run your store on managed commerce hosting. Active domains include automatic SSL/TLS.

Your brand and domain

Connect your own domain. Customize your storefront, homepage, colors, and fonts.

Unlimited catalog

Add unlimited products. Organize them into collections and publish blog content with SEO controls.

Checkout and customers

Get a cart, checkout, customer accounts, and customer records. You can also share product and cart links.

Daily operations

Manage stock, manual orders, returns, invoices, and public order tracking.

Bangladesh payments

Accept Cash on Delivery and manual payments. You can also connect your SSLCommerz or aamarPay account using your provider credentials.

Courier workflows

Connect Pathao, RedX, and Steadfast. Use them to book deliveries and track order status.

No sales commission

MuthoCommerce does not take a percentage of your sales. Provider fees stay separate.

Compare plans in detail

See exactly what each plan includes.

Plan allowances reset at the start of each billing month. We give “Early access” and “Activation required” their own labels. These labels distinguish them from generally available features.

Availability key Included now Early access Activation required Not included
Capability
Connect Request Connect
Detailed capability and allowance comparison for all MuthoCommerce plans
Capability
Connect Request Connect
Capacity and usage
Products UnlimitedUnlimitedUnlimited
Billable orders / month 5002,0007,500
Staff accounts 2515
Media storage 10 GB50 GB200 GB
Transactional emails / month 5,00025,000100,000
API requests / month 00100,000
Order overage / order ৳3৳1.5৳0.75
Plan features
Main theme editor Included Included Included
Upsell offers Not included Included Included
Exit-intent offers Not included Included Included
Customer reviews Included Included Included
Photo and video reviews Not included Included Included
Custom domain Included Included Included
Remove platform branding Not includedNot includedNot included
Social feed Not included Included Included
Blog and SEO content Included Included Included
Discounts Included Included Included
Analytics Included Included Included
Advanced analytics Not included Included Included
Loyalty rewards Not included Included Included
Customer segments Not included Included Included
Email campaigns Included Included Included
Segmented campaigns Not included Included Included
Prebuilt automations Not included Included Included
Custom workflows Not includedNot included Included
Developer platform and API Not includedNot included Included
Custom roles Not includedNot included Included
API and agent audit logs Not includedNot included Included
Unified inbox Not includedNot includedNot included
Chat ordering Not includedNot includedNot included
AI replies Not includedNot includedNot included
Semantic search Not includedNot includedNot included
MCP access Not includedNot includedNot included
Monetary gift cards Not includedNot includedNot included
Email notifications Included Included Included
Wishlist Included Included Included

Capacity and usage

Products
Unlimited
Billable orders / month
500
Staff accounts
2
Media storage
10 GB
Transactional emails / month
5,000
API requests / month
0
Order overage / order
৳3

Plan features

Main theme editor
Included
Upsell offers
Not included
Exit-intent offers
Not included
Customer reviews
Included
Photo and video reviews
Not included
Custom domain
Included
Remove platform branding
Not included
Social feed
Not included
Blog and SEO content
Included
Discounts
Included
Analytics
Included
Advanced analytics
Not included
Loyalty rewards
Not included
Customer segments
Not included
Email campaigns
Included
Segmented campaigns
Not included
Prebuilt automations
Not included
Custom workflows
Not included
Developer platform and API
Not included
Custom roles
Not included
API and agent audit logs
Not included
Unified inbox
Not included
Chat ordering
Not included
AI replies
Not included
Semantic search
Not included
MCP access
Not included
Monetary gift cards
Not included
Email notifications
Included
Wishlist
Included

Choose a plan to see its capabilities.

Clear pricing and usage

Know what you pay for as your business grows.

  1. 01

    A billable order reflects real store activity.

    We count an order when a customer pays or when you confirm or fulfill it. We also count it when you hand it to a courier. An order counts if it stays active for 72 hours. Test, duplicate, and fraud-blocked orders do not count. Orders canceled before the 72-hour mark do not count either.

    Read the pricing details
  2. 02

    Crossing your allowance does not stop your store.

    Your store keeps operating. If you exceed your plan allowance, you pay the listed overage rate. This applies to Core, Growth, and Connect. A strong sales month will not cause an outage.

    Read the pricing details
  3. 03

    Your provider fees stay clear.

    MuthoCommerce does not take a percentage of your sales. Payment gateways, couriers, SMS providers, and other services charge their own fees. Each provider follows its own terms.

    Read the pricing details
Connect plan readiness

Advanced tools should still be clear.

Connect shows which features are ready now. It also shows which features need staged activation. This helps your team plan around real availability.

Discuss Connect readiness
01

Available

Production-ready controls

Connect includes APIs, webhooks, and OpenAPI support. It also includes custom roles, audit logs, and advanced workflows. These tools form the stable base of the plan.
02

Early access

Connected conversations

Early access includes a unified inbox, Facebook comments, Messenger, WhatsApp, and web chat. It also includes chat ordering and recovery flows. We activate these features in stages.See Connect availability
03

Activation required

AI and search tools

AI replies, intent automation, and semantic search need a review. We check readiness and expected usage first. The storefront assistant and MCP access follow the same process. We activate these tools after approval.See Connect availability

Questions before you choose

Clear pricing before you commit.

Not sure which plan fits your order volume or sales channels? Start with Growth, or speak with us about Connect or Enterprise plan.

Talk through your requirements

Platform and included services

What is MuthoCommerce, and what does it replace?

MuthoCommerce is a hosted commerce system for brands in Bangladesh. It brings your store and daily operations into one workspace. You can manage products, checkout, customers, orders, stock, payments, couriers, and growth tools.

Are hosting, SSL, and a custom domain included?

Yes. Every plan includes managed hosting and SSL/TLS for active domains. You can also connect a custom domain you own. You are responsible for buying and renewing the domain.

Which payment gateways and couriers can I connect?

You can accept Cash on Delivery, bank payments, and mobile payments. You can also connect SSLCommerz and aamarPay. For delivery, you can use Pathao, RedX, and Steadfast. Each provider sets its own approval rules, account requirements, and terms.

How are store and payment connections secured?

Active custom domains use SSL/TLS. Supported gateways use the provider’s verification and payment steps when needed. Your provider may still need business approval and compliance checks.

Plans, billing and usage

Does MuthoCommerce take a percentage of my sales?

No. You pay your plan fee and any listed overage charges. MuthoCommerce does not take a percentage of your sales. Payment, courier, SMS, and other providers may charge separate fees.

What counts as a billable order?

We count an order when the customer pays for it. We also count it when you confirm, fulfill, or hand it to a courier. An order counts if it stays active for 72 hours. Test, duplicate, and fraud-blocked orders do not count. Orders canceled before the 72-hour mark do not count either.

What happens when I cross my monthly order allowance?

Your store keeps operating. Core, Growth, and Connect charge the listed overage rate. This rate applies to each billable order above your plan limit. Your signed Enterprise agreement sets its limits and overage charges.

How does annual billing work?

Core, Growth, and Connect annual plans include two months at no extra cost. You pay the full annual amount upfront. We quote Enterprise annual pricing after we review your needs.

Can I change plans later?

Yes. You can upgrade when your orders, team, or channel needs grow. A downgrade starts at your next billing cycle. This helps prevent interruptions to your current operations.

Is there a trial?

Yes. Core and Growth include a 14-day trial. Connect begins with an early-access review. Enterprise starts with a discussion about your needs and setup.

Features and implementation

How do loyalty rewards and gift cards work?

Growth includes loyalty points, tiers, and capped promotional rewards. In the current safe mode, a reward can cover up to 50% of the eligible merchandise subtotal. It cannot reduce the amount due below one minor currency unit. Points are not cash, a wallet balance, or transferable. Most stores in Bangladesh cannot offer monetary gift cards for customers to buy. An eligible Enterprise issuer may request an approved integration. This request requires regulatory evidence and an implementation review. A plan feature does not replace any required approval.

What does “early access” mean on Connect?

Connect includes production-ready commerce, API, role, and workflow controls. We activate inbox and social-channel features in stages. Chat ordering and selected AI features also roll out in stages. Activation starts after a readiness review. These features may change before general release.

Can you help migrate an existing store?

Yes. Connect offers assisted migration. A Custom Enterprise implementation also includes migration support. We review your catalog, customers, and orders. We also check your media volume and provider dependencies. Then we confirm the migration plan.

Cancellation and data

Can I cancel, pause, or request a refund?

The account Owner can cancel renewal before the next charge. Your paid plan stays active through the current billing period. We then deactivate the store. MuthoCommerce does not currently offer a pause option. We generally do not refund paid fees. We may make exceptions for billing errors or charges made after a valid cancellation. Exceptions may also apply if we stop offering a qualifying service or if a material failure occurs. We provide refunds when required by law.

What happens to my data after cancellation?

After your paid term ends, the verified Owner gets 30 days of restricted recovery access. They can also export available data during this period. After 30 days, we queue active store content for deletion or permanent anonymisation. We do the same with merchant personal data. We may keep limited records for compliance or a valid legal hold. Protected backups follow their normal lifecycle.

Your next step

Start with Growth. Upgrade when your business needs more.

Try the complete commerce workflow for 14 days. Then choose the plan that fits your business.

Start your Growth trial